Hardware Engineer I

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities

Generate ECOs/MCO/DEVs.

Work closely with the configuration management team and help update BOMs per new commodity code structure.

Engineering Escalations: Work with support to troubleshoot HW issues and configure systems to troubleshoot and re-create customer issues.

Create documentation (i.e. HW MOPs) for internal use.

Work with Tech Pubs on customer documentation.

Qualifications

Understanding of computer hardware and systems, including customized hardware components and solutions

Understanding of industry standard ECO and TCO processes

Understanding of Agile PLM system and its requirements

Familiarization with hardware product documentation

Full-Time Regular