Our healthcare facility is seeking a friendly and organized Receptionist to join our team in our Columbus office. As the first point of contact for patients and visitors, the Receptionist will play a critical role in ensuring a smooth and positive experience for all who enter our facility. This position requires excellent communication skills, empathy, and the ability to multitask in a fast-paced setting.
Responsibilities:
Greet and welcome patients, visitors, and staff in a professional and friendly manner.
Answer and direct phone calls.
Schedule appointments and manage patient intake processes, ensuring all necessary documentation is completed.
Handle general administrative tasks such as filing, data entry, and maintaining office supplies.
Support clinicians and staff with administrative tasks as requested.
Ensure the front desk area is clean, organized, and welcoming.
Manage patient check-in and check-out procedures, ensuring accurate records are kept.