Account Manager

About Ninja Ninja Xpress is a leading last-mile delivery service company in Indonesia.

Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking.

These options are supported by professional and dedicated customer service.

As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Job Purpose

Responsible for developing relationships with key shippers and maintaining existing key shippers by closely engaging and strong relationships, also overseeing business opportunities to develop with. And help key shippers to solve their key problems.

Key Result Area

Growing Revenue of assigned shippers through shipper engagement

Developing healthy network both internally (within Ninja) and externally for collaborative purpose

AM Compliance within Region

Data Fulfillment related to complaints, performance, Profiling, and other request from shippers

Requirements

Min. Bachelor degree from any major

2-4-year experience in customer service, sales and related field

Account Management

Data Analyst

Business Development

Having Good Communication Skils

Fluent in english

Permanent, Full-time