Job Description
1. Education & Experience:
Education: A high school diploma or GED is often required. A bachelor's degree in business administration, management, or a related field can be preferred.
Experience: Previous experience in office administration or office support (usually 2-5 years) is often required. Experience in a supervisory or management role can also be a plus.
2. Skills and Competencies:
Organization & Time Management: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Communication Skills: Strong verbal and written communication skills for interacting with employees, clients, and vendors.
Attention to Detail: Accuracy in managing schedules, records, and other administrative duties.
Leadership & Team Management: Experience in managing or supervising office staff, delegating tasks, and resolving conflicts.
Problem-Solving: Ability to identify issues and come up with practical solutions.
Customer Service: A high level of professionalism when interacting with clients and visitors.
Multitasking: Ability to juggle various tasks, such as answering phones, scheduling meetings, and handling administrative duties.
3. Technical Skills:
Microsoft Office Suite: Proficiency in Word, Excel, PowerPoint, and Outlook (or similar software).
Office Equipment: Knowledge of operating office equipment such as printers, copiers, and fax machines.
Scheduling Software: Familiarity with scheduling tools (e.g., Google Calendar, Microsoft Outlook, or industry-specific tools).
Project Management Software: Knowledge of tools like Trello, Asana, or Monday.com,Buildertrend, Houz for task and project management.
Data Entry & Filing: Ability to manage and organize both physical and digital files, with attention to confidentiality and security.
4. Administrative Responsibilities:
Office Coordination: Oversee the day-to-day operations of the office (ordering supplies, managing office space, etc.).
Scheduling: Manage meetings, travel arrangements, and appointments for executives or staff.
Recordkeeping: Maintain and organize important company documents, records, and contracts.
Budgeting & Expense Management: Assist in managing office budgets, monitoring spending, and processing invoices.
Vendor Relations: Liaising with vendors for office supplies, services, and repairs.
Correspondence: Handle incoming and outgoing correspondence (e-mails, letters, packages).
5. Personal Traits:
Adaptability: Ability to adjust to changes in a fast-paced environment.
Confidentiality: Understanding the importance of handling sensitive information with discretion.
Professionalism: Strong work ethic and commitment to upholding company policies and procedures.
Reliability: A dependable individual who can be counted on to get the job done.
6. Additional Qualifications:
Certifications: Certifications such as Certified Administrative Professional (CAP) or Office Manager Certification could be a plus.
Foreign Language Skills: Being bilingual or multilingual is beneficial.
Knowledge of HR Functions: Assist with HR duties such as recruitment, onboarding, and employee relations.
Full-time