Operations Coordinator

Job Description

Join our team as an Operations Coordinator at Ray Jurgen in Bristol, CT! This exciting position offers the opportunity to showcase your expertise in the automotive industry while providing exceptional service to our valued customers. If you are an organized, attention to detail and an independent person looking to take your career to the next level, we encourage you to apply for this position today! Job Hours are Monday - Friday 8AM-5PM.

WHAT'S IN IT FOR YOU:

This position offers competitive compensation based on experience and qualifications. You will also be eligible for the benefits below.

•401(k)

•Medical

•Dental

•Vision

•PTO

A LITTLE BIT MORE ABOUT US:

Ray Jurgen is a leading provider of field service equipment. Sales and Service in the automotive industry, is defined by its team members who live by the principles of being humble, hungry, and helpful in every aspect of their work. We prioritize saving the customer's day with a commitment to delivering exceptional service and support to clients facing challenges. Whether installing equipment in a heavy-duty transit garage or resolving issues in a home automotive garage, Ray Jurgen is dedicated to solving problems and improving our customers' experiences. Employees enjoy excellent benefits and competitive pay, making Ray Jurgen a great workplace and a rewarding career choice.

WHAT CAN YOU EXPECT AS OUR OPERATIONS COORDINATOR:

You will play a key role in the seamless operation of our service team.

Key Responsibilities:

•Customer Service: Receive and review incoming service requests, write an accurate service report, and communicate with customers throughout.

•Accounts Receivable: Provide our customers with post-job support and work with them to ensure prompt payment. Send statements and reminder emails to overdue customers. Deposit checks daily.

•Inspection Reports: Edit completed equipment inspection reports to ensure readability.

•Travel: Book travel for our technician teams to support their jobs.

•Mail: Manage incoming mail daily.

•Data Management: Maintain accurate customer and job information within the scheduling system, including service history and customer notes.

Required Skills:

•Strong organizational skills: Ability to effectively manage multiple priorities and complex issues

•Excellent communication skills: Clear and concise communication with customers and technicians, both verbally and in writing

•Customer service focus: Commitment to providing excellent customer experiences

•Problem-solving abilities: Ability to quickly identify and resolve scheduling challenges

Relevant Work Experience:

•Prior Accounts Receivable experience

•Background in customer service

TAKE THE NEXT STEP!

If this sounds like the right job for you, join us in delivering exceptional service and technical support in the automotive industry and make a meaningful impact with your skills and dedication. We make it incredibly easy with our initial 3-minute application. We look forward to hearing from you soon!

As a condition to your employment with the Company, you acknowledge that the Company requires that a drug test be performed within 72 hours of your acceptance of the offer of employment set forth in this letter. You further acknowledge that if you (a) refuse to submit to any requested drug test for any reason, (b) test positive for the presence of illegal drugs, or (c) fail to take the test within 72 hours, the offer of employment made to you in this letter may be rescinded by the Company without liability. Also as a condition of employment by the Company, you hereby authorize the Company to conduct a background check prior to the Commencement Date, which will include a criminal investigation and verification of citizenship/immigration status, employment history, and education. In that regard, you acknowledge and agree that the offer of employment set forth in this letter is contingent upon the completion of a background investigation to the satisfaction of the Company. In consideration for the offer of employment set forth herein, you hereby waive any and all claims that you may have against the Company for invasion of your privacy in respect of the drug testing and background checks referenced above.

Job Posted by ApplicantPro

Full-time