Desktop Support Technician II

Job Description

Job Title: Desktop Support Technician II

Location: Niskayuna, NY 12309

Duration: 3-Months Contract to hire

Job Description:

Is this position remote or in person? In-person

What will the primary day-to-day responsibilities entail for this person? Assisting users with computer migrations and imaging

What are the TOP 2 required skills that candidates must have? 1) Dependability: both to get work done independently, and for attendance for availability to work scheduled hours. Trusted to work proactively is a key attribute given limited site IT Leadership. 2) Soft Skills is a must for this role. Candidate must have the ability to work with strong personalities. Coachable, Team Player able to meet customer expectations regularly and respond well to feedback from leadership.

What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8-5, little to no OT (dependent on customer), no afterhours Will there be OC (on call) or differentials? No How many overall years of experience should this person have? 2 preferred, but may be less based on education and background. Do they need any specific certifications or education? No specific certifications / HD diploma or equivalent If contract to hire what is the conversion rate? N/A How many miles per day will the contractor be driving? Only driving will be to the office What radius range should candidates be located from the job location? Preferred within 30 min commute.

What is the exact work location or city, state, or zip? Niskayuna, NY 12309

How soon will the candidate review and interviews start? As soon as possible