Customer Experience Associate

Job TitleCustomer Experience Associate

Job Description SummaryCushman & Wakefield is seeking a Customer Experience Associate (CXA) to deliver exceptional workplace experiences across our client BHP’s sites in Adelaide. As the first point of contact for employees and visitors, you will help create a welcoming, professional, and efficient environment.

Job Description

Key Responsibilities:

Greet and assist visitors and employees with professionalism and warmth

Manage reception, access passes, meeting rooms, and workplace queries

Support mailroom, events, office supply coordination, and general workplace services

Liaise with internal teams, service providers, and vendors to ensure smooth site operations

Maintain high standards of service delivery and presentation

Role Requirements:

Rotational shifts: 7:30am, 8:00am, and 8:30am

Flexibility to work across multiple Adelaide sites and cover team absences

2+ years in a customer-facing or reception role preferred

Strong interpersonal, communication, and multitasking skills

Proficient in Microsoft Office; workplace systems knowledge is an advantage

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;

Career development and a promote from within culture;

An organisation committed to Diversity and Inclusion

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us!

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”

R272989