Job Description
Company Description
The Mini Storage Center is a self storage management company based in Charlotte, NC. We pride ourselves on providing the highest level of customer service in the industry by hiring exceptional managers, and fostering a workplace where all team members are valued, respected, and treated like family. Job Description
We are seeking an organized and efficient Part Time Self Storage Manager to join our team in Charlotte NC. In this role, you will be responsible for overseeing the day-to-day operations of our self-storage facility, ensuring excellent customer service, and maintaining a clean and secure environment for our clients' belongings. Saturday's plus 2 weekdays (22-23 hrs. week).
Manage facility operations, including renting storage units, processing payments, maintaining accurate records
Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally
Conduct regular facility inspections to ensure cleanliness, security, and maintenance standards are met
Perform light maintenance tasks and coordinate with vendors for more complex repairs
Implement and maintain inventory control procedures
Ensure compliance with company policies, procedures, and safety regulations
Generate and analyze reports on occupancy rates, revenue, and other key performance indicatorsQualifications
High school diploma or equivalent required
1-2 years of experience in customer service or retail management
Experience in the self-storage industry is a plus
Excellent customer service skills with a focus on building positive relationships
Proficiency in computer applications, including MS Office and property management software
Basic accounting and bookkeeping skills
Strong problem-solving abilities and attention to detail
Excellent time management and organizational skills
Ability to work independently and as part of a team
Physical ability to walk, bend, and lift up to 25 pounds occasionally
Must be able to work multiple locations in Charlotte.
Flexibility to work Saturday's and some holidays as needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-time