Inside Sales

Job Description

Description:

Join Flint Group – A Growing Force in Residential Services

Flint Group is a fast-growing, private equity-backed leader in residential HVAC, plumbing, and

electrical ("HVAC+") services. With 13 best-in-class brands operating across 11 major U.S. markets,

we’re not just selling home comfort — we’re building a national platform for high-performing local

teams to thrive.

We’re looking for an Inside Sales Representative who’s ready to smile, dial, and close. This role is all about relationship-building, recovering unsold opportunities, and helping homeowners say “yes” to services that keep their families safe and comfortable. You’ll be the vital link between the customer and our techs, helping us turn warm leads into long-term loyalty.

What’s in it for you?

Earn a competitive wage of: $100K-150K+ (Hourly + Commission)

Coverage of your medical premiums, plus full dental, vision, and life insurance.

Company-matched 401K.

Paid holidays and accrued paid time off.

Enjoy a set weekly work schedule, so you can plan your time with ease.

All company technology provided, with a company cell phone, tablet, and laptop to keep you connected.

Ongoing training to help you grow technically and professionally in your career.

Your Mission

Call warm leads daily — unsold repair and replacement estimates are your goldmine

Close the deal over the phone with confidence, empathy, and urgency

Build trust by overcoming objections and offering flexible financing options

Be the go-to resource for our techs and outside sales reps — help get the sale across the finish line.

Follow up like a pro: phone, text, email — whatever it takes to reconnect

Make happy calls to ensure customer satisfaction and service quality

Track all activity in ServiceTitan CRM and keep your follow-ups organized

Be ready to make 65+ calls per day — we’re not shy about working the phone!

What Winning Looks Like

2–2.5 closed deals per week

$150K in monthly closed sales

All unsold leads contacted within 24 hours

Multiple contact attempts across multiple days and platforms

A growing pipeline and stronger relationships every single day

Traits We Love

Strong emotional intelligence: especially when customers are frustrated

Customer-first mindset: you love helping people and making things right

Grit: the persistence to turn “no” into “not yet” then a “not yet” to a “yes lets do business”.

Customer-first mindset: you love helping people and making things right

A bias for action: you don’t wait to be told, you go make it happen

A servant-leader attitude: you’re here to help people, not just sell

High Energy: driven to seek continuous improvement and help build a culture of accountability

A teammate: you enjoy working in small teams, building relationships, and supporting others

Entrepreneurial: must be a self-starter and can identify and implement initiatives that are well-aligned with the company’s strategic plan

Results Oriented: links decisions to overall business objectives

Affable & Collaborative: ability to embrace, support and practice a collaborative style which goes beyond relationship building. They will achieve results with and through others.

Communicative: possesses exceptional written and verbal skills enabling her/him to prepare and present information and recommendations to a broad and diverse audience, including technicians and employees, peers on the management team, and investors

What You Bring to the Table

Detail-oriented, organized, and self-motivated

Prior inside sales or call center sales experience (agency recruitment, car sales, or B2B a plus)

Comfortable making dozens of calls per day — and bouncing back from rejection

Natural relationship-builder with strong communication and problem-solving skills

Experience with financing plans — and the ability to clearly present options

Familiar with CRMs

Who Should Skip This Posting

If you don’t like talking on the phone for hours a day

If you’re from the HVAC/plumbing industry and just want to coast

If you’re uncomfortable asking for the sale or working with targets

Tools + Support

Warm leads only — no cold calling

Support from CSR team for live transfers

ServiceTitan CRM to manage all activity

Daily activity checklist & follow-up playbook

Ongoing training and support from a growing national team

Requirements:

Full-time