Senior Application Engineer - ERP

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About the Role:

Mozilla IT is seeking an outstanding engineer who will be responsible for supporting the ERP system daily as well as managing the delivery of NetSuite initiatives and business processes. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance. Someone who enjoys working with different teams and determining the best solution to address their needs and make them more successful. Someone who is passionate about learning and innovation, loves to experiment to find the best way to solve customers’ problems. You will evaluate the needs of a business and develop systems that meet those needs. Truly outstanding abilities and job history are required to solve the Business Systems challenges at Mozilla.

Mozilla IT is seeking a highly skilled and proactive NetSuite Application Engineer to join our IT team. This role involves managing our NetSuite ERP system, ensuring its optimal performance, and integrating it with other applications via middleware or custom Python scripts. The ideal candidate will be adept at both administrative tasks and technical development within NetSuite, contributing to a seamless and efficient system environment.

What you'll do:

Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements

Research and resolve issues, design new workflows

Provide thought leadership in best practices and provide solutions

Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems

Lead new releases, test updates, and effectively roll out new features

Ability to work in a rapidly changing environment

Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes

Ability to work independently with minimal guidance

Act as liaison with Third-Party Vendor Support

Provide internal, ongoing system/technical support to users

Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform

What you'll bring:

Strong understanding of financial processes

Minimum of three to five (3-5) years working with NetSuite, including experience customizing, business operations, systems development, business systems interaction and integration and hands-on support

Direct experience with supporting and integrating NetSuite with Business Applications

Strong knowledge of application integration technologies and using APIs

Proven skills in SQL, JavaScript and excel formulas

NetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiences

Excellent interpersonal and communication skills

Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast paced environment, while working on different projects simultaneously

What you’ll get:

Generous performance-based bonus plans to all eligible employees - we share in our success as one team

Rich medical, dental, and vision coverage

Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)

Quarterly all-company wellness days where everyone takes a pause together

Country specific holidays plus a day off for your birthday

One-time home office stipend

Annual professional development budget

Quarterly well-being stipend

Considerable paid parental leave

Employee referral bonus program

Other benefits (life/AD&D, disability, EAP, etc. varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

ReqID: R2794

Hiring Ranges:

US Tier 1 Locations

$137,000—$182,000 USD

US Tier 2 Locations

$126,000—$168,000 USD

US Tier 3 Locations

$116,000—$155,000 USD