9-1-1 Police Dispatcher

Who We Are

The BC RCMP 9-1-1 Police Dispatch Centre in Courtenay is a closely connected team of supportive individuals who are passionate about their career and who have a common purpose to help and protect others. We are proud to be part of a caring culture where our co-workers become our second family and our strong teamwork builds a positive work environment.

What We Do

We answer emergency and non-emergency calls from the public who are reporting a crime and need police assistance. We quickly and accurately obtain all the information needed to assist the police in responding to the request for help.

Using state-of-the-art radio and computer technology, we dispatch our police officer to the scene. We function like an orchestra conductor responding to calls, coordinating police officers, and finding help when and where it is needed.

Education required:

Must Haves

Canadian Citizenship or permanent resident status in Canada

If applying for Courtenay Resided (been physically present) in Canada for the last 5 years. (Applicants may be considered if they have 4 years of residency.)

You have a Canadian high school diploma or or a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma.

You are proficient in English

The following criteria are considered assets for the 9-1-1 Police Dispatcher position:

Experience providing services to the public.

Experience working in an environment that requires multitasking.

Experience & skills:

You have a strong desire to make a difference in the community. The opportunity to help people in need excites and motivates you. You possess a high level of accountability and commitment, and your ability to complete multiple tasks under pressure is reflective of your capacity to be a quick thinker. You are known for your great communication skills and can quickly summarize what you hear. You thrive in a fast pace environment. You are able to demonstrate self-control and composure during high pressure moments.

You have a thirst to learn and seek out opportunities to learn in an interactive environment. You are proficient in using a computer and you have accurate and fast typing skill.

You enjoy a career where every day and every shift is different, no two days are the same. You look forward to engaging with people from all different walks of life and helping them through difficult situations.

“If you love exploring the outdoors, shift work can provide the flexibility for hitting the mountains, lakes and oceans that aren't packed with crowds on the weekends. Just like the 9-1-1 Police Dispatch Centre, Mother Nature simply doesn't operate on a regular schedule!” - Beth, 9-1-1 Police Dispatcher

Incentives / perks:

Benefits

The Public Service group insurance benefit plans provide you with peace of mind today and for years to come. As a 9-1-1 Police Dispatcher Trainee, you will be provided with the following benefits:

Public Service Health Care Plan

Dental Care Plan

Disability Insurance Plan

Public Service Pension Plan

Additional Info:

Please visit our website for more information on the job, compensation package, the application process and to find dates to attend a career presentation so you can get started.

How to apply:

Step 1: Attend a Career Presentation where you will have the opportunity to hear first-hand from our Recruiters about the exciting and rewarding career of a 9-1-1 Police Dispatcher.

Step 2: Submit an Application Package. If your work experience and qualifications meet the requirements for the 9-1-1 Police Dispatcher position, you will be invited to participate in the next stage of the Application Process. The timeframe to receive a notification is approximately 2-4 weeks.

Visit our website to view presentation dates, register for a presentation, submit your application and more.