Audio Visual Intern (fall semester, on-site)

Description

JOB SUMMARY:

The Audio-Visual Intern will support audio visual for product and solutions displays within the Experience Center and 1915 room. This position is primarily responsible for setup, operating, testing, repairs and maintenance of all AV equipment, solution displays and video conferences at these locations. This includes following Midmark standards for equipment and upgrades. The Audio-Visual Intern will stay up to date with new solutions and equipment offerings.

ESSENTIAL/PRIMARY DUTIES:

Maintain AV equipment within the Experience Center and 1915 room with the support of the Experience Center Lead

Troubleshoot network/communications issues within audio visual equipment

Maintain the working checklist/log for the Experience Center

Must interact with Technical Service, Marketing, IT and Engineering teammates to ensure all technology and equipment is up to Midmark standards

Set up and support virtual demos within the Experience Center

Support setup of solutions within the Learning Lab

Support setup of new equipment and updates in the Experience Center

Coordinate third party contractors to assist with AV equipment when needed

Maintain rapport with internal and external customers

SECONDARY DUTIES:

Provide support for Midmark equipment within the Experience Center (installations, updates, upgrades, etc.)

EDUCATION and/or EXPERIENCE:

High school diploma and currently pursuing an associate or bachelor’s degree within a technical field.

COMPETENCY and/or SKILL:

Professionalism and strong communication skills

Self-motivated with attention to detail

Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues

In depth knowledge of testing and updating audio visual equipment

Ability to troubleshoot and solve technical issues

Ability to use test and repair equipment

Proficient in Microsoft platforms

Proficient knowledge of computers and operating systems

Ability to multitask and resolve to issues analytically

SUPERVISORY RESPONSIBILITIES:

N/A