Catering Delivery Driver / Brand Ambassador

Job Description

Description:

Department: Logistics / Guest Services

Reports To: Shift Supervisor, Facility Leadership

FLSA Status: Non-Exempt (Hourly)

Position Summary:

The Catering Delivery Driver / Brand Ambassador is responsible for the timely, safe, and professional delivery and setup of catering orders. This individual represents Iacofano’s Catering & Events at client sites, airports, corporate offices, and event venues, providing excellent service while ensuring all delivery and brand standards are met.

Key Responsibilities:

Delivery & Setup:

Safely transport food and catering supplies to designated locations

Deliver to inflight, corporate, and residential clients

Follow detailed delivery protocols including setup, labeling, and temperature control

Verify orders against invoices or packing slips prior to departure

Customer Service:

Greet clients with professionalism and courtesy

Communicate clearly and calmly with FBOs, clients, and staff

Represent the Iacofano’s brand through personal appearance and behavior

Collect POD (proof of delivery) and communicate any issues

Vehicle & Safety:

Perform daily vehicle inspections using Samsara or designated checklist

Maintain vehicle cleanliness inside and out

Report maintenance needs and incidents immediately

Refuel using Fuelman card and follow documentation protocol

Store Runs / Additional Duties:

Complete store stops as directed by dispatch or supervisor

Upload receipts and handle products responsibly

Assist with packing, cleanup, and facility support when not on route Requirements:

Valid driver’s license and clean driving record

Ability to lift 30–50 lbs. and navigate stairs or uneven terrain

Comfortable using routing apps and digital logs

Positive attitude and excellent communication skills

Experience in hospitality or delivery preferred

Performance Expectations:

Deliveries are on time, complete, and set up per standards

Vehicle logs, inspections, and PODs are consistently submitted

Professionalism is maintained under all conditions

Client feedback is positive, and issues are promptly addressed

Full-time