Account Associate - State Farm Agent Team Member

Job Description

Benefits:

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

ABOUT THE AGENCY:

Ive worked for State Farm for over 28 years and been an agent for 17 years. I have 3 full time and 1 part time team members. Work from home day per week available once licensed and trained.

I have a Bachelors degree and Masters degree from Western Michigan University and am actively involved in several organizations that volunteer in the community to tutor and mentor middle school and high school students, support domestic violence victims, serve the homeless population and raise money for scholarships.

Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning!

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Ivy Fields-Releford - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Manage client accounts and update information in the database.

Assist clients with policy changes and inquiries.

Process insurance claims and follow up with clients on claim status.

Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:

Strong organizational skills and attention to detail.

Excellent customer service and communication skills.

Previous experience in insurance or a related field preferred.

Bilingual Spanish preferred

Full-time

Hybrid remote