Logistic Executive

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Your Role:

Prepare necessary documents, identify correct HS code and provide other information as required for import and export of all shipments

Closely co-ordinate with forwarder on customs procedure to ensure smooth import and export shipment.

Manage and filing all import-export documents after customs clearance in a systematic and tidy manner

Liaise with forwarder, transporter and customer for delivering equipment and parts

Ensure proper security and accuracy of stock in warehouse, record stock-in and stock-out with adequate proof of delivery, minimize stock difference between physical and record.

Maintain required minimum stock level, place stock order upon sales and service team’s request

Ensure the correct receipt of incoming goods and on time delivery to both service team & customers

Carry out inventory and control stock ageing for goods return on timely basis

Co-ordinate for handling defective and scrap items in accordance to company’ s policy

Provide assistance, support and resolution to customers’ inquiries, concerns and issues.

Follow up with customer to ensure the order is successfully fulfilled.

Providing feedback to management on recurring customer issues and suggesting improvements to enhance customer service processes and procedures.

Identifying areas of improvement, creating guidelines and SOP to ensure processes are done in an efficient and timely manner.

Order processing, documentation and follow up with customer, vendors enquiries related to spare parts quotation and order placement.

Liaise and closely work together with internal departments

Your Profile:

Have at least 3-year experience in the role of import and export executive for a multinational/foreign-invested company

Thoroughly understand the whole procedure of the country’s customs clearance and post-clearance

Be familiar with import export procedure for all types of enterprise including export processing enterprise

Understand logistics pricing structure for working in the best cost-effective way

Degree in Logistics, Business, Management or related disciplines in Supply Chain

Computer literacy in MS Office

Excellent skills in task self-organization with high responsibility and accuracy

Good sense of urgency

Good command of written and spoken English

Good communication skill and capability of problem-solving and team working

What we offer:

International, varied and independent work

Access to the latest technologies and work equipment

Respectful and appreciative corporate culture

Flat hierarchies in a dynamic team

Contact Person:

Lai Har Mak (Denise)

Rapeeparn Limcharoenporn

R00033603