Office Manager

Office Manager

Location: Snellville, GA & Bozeman, MT

Employment Type: Full-Time

Reports To: Administrator / Clinical Manager

Position Overview

The Office Manager is responsible for overseeing administrative operations, supporting billing functions, managing interoffice communication, and coordinating daily office activities. This role plays a key part in ensuring the efficiency of business functions and the smooth delivery of services within the agency. The ideal candidate is highly organized, proactive, and experienced in healthcare office operations.

Qualifications

High school diploma or equivalent required; associate degree or higher preferred

Experience in business office management and supervision preferred

Prior experience in a healthcare or home health setting strongly preferred

Excellent written and verbal communication skills

Ability to handle multiple priorities, meet deadlines, and maintain confidentiality

Strong organizational and time management skills

Self-motivated with the ability to work independently and collaboratively

Key Responsibilities

Manage day-to-day administrative operations, including billing, purchasing, communications, and clerical support

Oversee office functions to ensure accurate records management, claims processing, and personnel coordination

Support hiring and onboarding processes for direct care staff

Maintain compliance with third-party payor and fiscal intermediary guidelines through coaching and oversight

Identify inefficiencies and implement process improvements for greater operational effectiveness

Monitor, order, and track office and medical supplies; oversee inventory control reporting

Ensure policies and procedures are followed in accordance with agency standards and professional regulations

Coordinate with the leadership team to communicate operational needs and support service delivery

Foster a culture of professionalism, accountability, and service excellence

Work Environment & Physical Requirements

Physical Elements:

Ability to communicate clearly through speech, hearing, and written materials

Visual acuity for reviewing electronic and paper records

Manual dexterity to operate office equipment (computers, phones, printers, etc.)

Physical mobility sufficient to lift, carry, or move up to 25 lbs

Capacity to work effectively in a standard office environment and occasionally travel to field sites