Structured Cabling Technician - Los Angeles, CA

Velocity is a fast-paced company with an open-door environment looking to add Field Technicians to join our team. We offer unique solutions to our clients addressing their specific needs today, while preparing them for tomorrow. Technology is evolving at an ever-increasing rate, so we are searching for qualified candidates in your area to help manage work being completed. Field Technicians work directly with Velocity support groups and customer locations to ensure job sites are completed to customer satisfaction. This position is responsible for the management and completion of installation, cabling, equipment maintenance, and resources at customer locations. The position is based out of your local area with an expectation of 95% travel.

This job might be for you if you:

Like to travel

Don’t mind heights, ladders, or confined spaces

Can efficiently use basic tools and have basic construction skills

Have a customer service focus and can interact with others professionally

Enjoy problem solving and facing new challenges

Are comfortable utilizing remote support

Can terminate/install/trace various forms of cable such as Cat5, Cat6, Coax, and other forms of cabling

Are self-motivated with the ability to work in a fast-moving environment to complete assigned tasks within the given time

Duties and Responsibilities:

Install/service equipment at customer locations across US

Able to work flexible shifts and adapt to changing work schedules

Ensure the job site operates to Velocity and customer standards

Effectively and professionally communicate and interact with internal and external customers such as the status of the work order or other important information

Troubleshoot and diagnose managed devices

Repair, maintain, and install telecommunications infrastructure

Responsible for managing helper technicians and ensuring they follow all established processes

Display professional presentation at all times at customer sites

Complete and maintain administrative tasks/paperwork such as timesheets and expense reports

Complete additional tasks as required

Qualifications, Experience and Education:

Minimum High School Diploma/GED

Minimum of 2 years steady work experience

Able to obtain certifications required for aerial lifts

Must have valid drivers license and able to be insured

Able to repetitively push, pull and lift up to 50 pounds independently

Knowledge of hand tools and power tools

Minimum of 2 years experience customer service preferred

Willingness to travel 95% up to and including consecutive overnight stays

Preferred candidates will have the following experience and education:

2 years in installation, field services or similar background

Minimum 1-year low voltage experience

Why you’ll love working at Velocity

We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.

As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.

Diversity and Inclusion

Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.

Our Values – Collaborative and Strong at the Core

Customer-obsessed

One team

Do the right thing

Let’s go!

Our Benefits

Medical, Dental, Vision

PTO & Paid Holidays

401K – with Employer Match

Company provided Life Insurance, Short/Long-Term Disability

Supplemental Benefits Available

About Velocity MSC

Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit

Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.