Fire Service Technician

** Also hiring this position in Lexington & Bowling Green!

Must Haves:

2+ years of experience in low voltage electrical systems (fire/life safety systems, access control, etc.)

Experience reading and interpreting blueprints, submittals, and operational/product manuals

Must have valid driver’s license/MVR

High level of Customer Service and Professionalism

Plusses:

NICET Certification

Simplex System Experience

Day-to-Day:

As a Fire service technician, you will receive calls from the Service Resource Center detailing equipment or system malfunctions. You'll contact customer representatives to identify and diagnose issues, performing necessary repairs on electronic fire alarm systems and related building products. Following troubleshooting procedures and technical manuals, you'll service, troubleshoot, and install various Fire & Life Safety systems, including SimplexGrinnell. Your role involves interpreting blueprints, diagrams, and specifications, while consistently communicating with district staff and customers to ensure satisfaction. Additionally, you'll complete service acknowledgements, obtain customer signatures, participate in on-call rotations, and help train or mentor team members.