Scheduler/QMAP Support Specialist

Full-time,

Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.

Perks & Benefits:

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260 savings)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription Drug Insurance including Dental and Vision

Basic Term Life/AD&D

401K

Flexible Spending Account for Dependent Care

Essential Job Responsibilities

Schedule nursing department team members, providing coverage as needed to fill vacancies. Assume on call assistance to DON and ADON.

Communicate continuously with DON/ADON to ensure coordination of information and maintain accuracy of nursing schedule.

Train and orient new team members and assist with ongoing training to current team members.

Monitor, oversee, and administer medications as allowed per state specific guidelines.

Maintain confidentiality of verbal and written information pertaining to residents, facility operations and personnel.

Respond to resident emergencies, provide assistance, and arrange for appropriate medical attention or follow up.

Provide activities of daily living assistance to residents as requested.

Complete required forms in accordance with company policies and state regulations.

Document information and changes to resident's functional status, personal needs, appointments, etc.

Assess department for ways to improve and promote quality; immediately report any quality issues to DON or Executive Director.

Maintain an accurate record of chargeable services and submit record to billing department, by the designated date each month.

Attend regularly scheduled staff meetings and in-services.

Function as a role model to team by being punctual and following DSL standards.

Encourage socialization among residents and promote activities, assisting with activities as requested.

Chaperone activities outside the facility, when requested.

Maintain a safe, home-like, and pleasant environment for residents.

Practice safety in working around and with equipment, chemicals, tools, and utensils.

Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.

Other duties as assigned.

Education, Experience and Other Requirements

At least one year experience as a CNA/CMA with scheduling experience

Management training or experience

Basic First Aid Training

High school diploma or GED

Experience in working with older adults

Experience in medication administration and medications

Knowledge, Skills, and Abilities Required

Able to demonstrate a high level of service delivery and ensure customer satisfaction.

Ability to perform a variety of tasks and change focus quickly as demands change.

Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.

State and Federal Guidelines for Assisted Living

HIPAA requirements

Nursing standards of practice for older adults

Skills in nurturing, organization, and interest in working with older adults

Safe food handling procedures

Proficiency in Microsoft Excel

Preferred Qualifications

Previous experience in senior living

Intermediate knowledge of or willingness and ability to learn the computer programs used in this facility

Full-time

#IND