IL Central Scheduler - FT Days

Position Summary: The Central Scheduler is responsible for overseeing and managing the central scheduling team within the hospital.

This position ensures that all patient appointments and procedures are scheduled accurately and in a timely manner while maintaining a high level of customer service.

The team lead will work closely with department heads, clinical staff, and patients to optimize scheduling processes and improve operational efficiency.

Patient Appointment Scheduling: Utilize the Health System's electronic scheduling system (EPIC) and the Deaconess.com website to schedule and reschedule patient appointments accurately.

Communication and Coordination: Collaborate with physicians, their offices, and relevant departments to coordinate appointment times, especially for specialized procedures like infusion services.

Patient Confidentiality: Maintain strict confidentiality of patient information in compliance with HIPAA regulations.

Multitasking and Critical Thinking: Effectively manage multiple tasks, prioritize responsibilities, and adapt to changing situations in a fast-paced environment.

Education High School diploma or equivalent education.

Experience Minimum of 1 year hospital/medical office experience required.

A good understanding of medical terminology required.

Licenses/Certificates None Compensation: Hourly Range - $16.34-$24.52 Incentives: Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes.

Additional details will be provided during the interview process.

Bonus: Potential for a performance-based bonus, subject to eligibility criteria and achievement of defined metrics.

Details regarding bonus eligibility and performance goals will be provided during the interview process or upon hire.

Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success.

In addition to our robust healthcare and retirement plans, we offer: - Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night - Tuition reimbursement - Student Loan Repayment Program - Payactiv-earned wage benefit-work today, get paid tomorrow - Career advancement opportunities Explore All Benefits: