Scale House Attendant (OSI)

Description The Environment and Energy department is seeking a Scale House Attendant to process transactions at drop-off facilities.

These citizen drop-off facilities provide an opportunity for residents to properly manage household hazardous waste, recyclables, and problem materials like computers, televisions, and appliances.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus.

For more information visit employee referral program.

Find us here at upcoming career fairs!

Location and hours: This position requires staff to work at multiple locations including the following sites Brooklyn Park Transfer Station, 8100 Jefferson Hwy Brooklyn Park, MN 55445, South Hennepin Recycling and Problem Waste Drop-off Center, 1400 West 96th Street, Bloomington, MN 55431, and/or Hennepin Energy Recovery Center (HERC), 505 N 5th Street, Minneapolis, MN 55401.

Public transportation is only available to the HERC facility.

There is no public transportation to the other two locations.

This position is subject to 40 hours a week.New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis.

Details about NEO will be provided upon hire.

About the position type: This position is full-time benefit earning position.

This position is internally classified as an Office Specialist I.

Click here to view the job classification specification.

In this position, you will: * Operate Point of Sale (POS), and process financial transactions.

* Greet customers in a friendly and professional manner.

* Record all business transactions efficiently.

* Answer customer questions professionally, by phone or in person.

* Provide customers with the proper informational literature and inventory informational literature weekly.

* Access the county website for the Green Disposal Guide to answer citizens' questions.

Need to have: * One of the following: * One or more full-time equivalent years of office clerical experience.

* Six months of office clerical experience and completion of the Office Specialist Pathway Training program.

* Note: Education may be substituted for experience on a semester (12 credits) basis.

* Ability to lift and carry up to 40 pounds, and stand for extended periods of time, with or without reasonable accommodation.

Nice to have: * Experience: * Working in a high-volume customer service center.

* Using Microsoft Word, Excel, and/or Access.

* Using call center systems.

* Providing customer service in person and by telephone * Ability to: * Perform cash transactions or processing electronic payments.

* Work in a high-volume customer service center.

* Record all commercial hauler and citizen transactions in the county computer system Paradigm software.

* Follow detailed instructions.

* Work independently with minimal direction.

About the department: The Environment and Energy department protects and preserves the environment to enhance the quality of life for current and future generations.

We engage communities to develop and enact sustainable solutions.

We focus on reducing and responsibly managing waste, protecting and preserving ecosystems, delivering clean energy and promoting environmental stewardship.

About Hennepin County: Hennepin is the largest county government organization in Minnesota.

Our employees work every day to improve the health, safety and quality of life for our residents and communities.

All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations.

This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow.

Learn more at The Bridge (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future.

Made here.

This posting may be used to fill current and future vacancies.

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Invitations to interview will be based upon an assessment of education and experience.

Final candidates may be required to complete a criminal background check.

If you have any questions, please contact: Talent Acquisition Division Hennepin County Human Resources Department Why work here?

Hennepin County embraces the Total Rewards philosophy.

We want our employees to succeed - not only at work but as they move through life and its milestones.

We offer advantages and opportunities others can't - including: * Meaningful work * Public service * Competitive pay * Work-life balance * Generous benefits * Opportunities to grow * Commitment to your success By working in public service, we are a part of something larger than ourselves.

Together, we support those in need.

We help people access information and services.

We empower vibrant and diverse communities.

We serve residents.

Employee Benefits Summary Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.

01 This position requires staff to work at multiple locations including the following sites: * Brooklyn Park Transfer Station (BPTS), 8100 Jefferson Hwy Brooklyn Park, MN 55445.

* South Hennepin Recycling and Problem Waste Drop-off Center, 1400 West 96th Street, Bloomington, MN 55431.

* Hennepin Energy Recovery Center (HERC), 505 N 5th Street, Minneapolis, MN 55401.

Public transportation is only available to the HERC facility.

There is no public transportation to the other two locations.

This position is subject to 40 hours a week.

New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis.

Details about NEO will be provided upon hire.

You will also need to be able to lift and carry up to 40 pounds, and stand for extended periods of time, with or without reasonable accommodation.

Are you able and willing to meet these requirements?

* Yes * No 02 Select from the choices below the option(s) that best describes your office clerical work experience and/or education related to this position.

Check all that apply.

* I have one or more full-time equivalent years of office clerical experience * I have one or more years of post-high school education * I have a combination of office clerical experience and post-high school education to equal at least one full-time equivalent year * I have six or more months of office clerical experience and completed the Office Specialist Pathway Training program * None of the above 03 List your post-high school education.

Indicate school(s) you attended and your major area(s) of specialization, and any degree(s) earned.

If you do not have post-high school education, type "None" in the space provided.

04 How many years of office clerical experience do you have?

* I do not have this experience * Less than 6 months * 6 months or more, but less than 1 year * 1 year or more, but less than 2 years * 2 years or more, but less than 3 years * 3 years or more 05 Describe your office clerical experience, referencing jobs listed on your application/resume.

If you do not have this experience, type "None" in the space provided.

06 How many months of experience do you have working in a high-volume customer service center?

* I do not have this experience * Less than 6 months * 6 months or more, but less than 12 months * 12 months or more, but less than 24 months * 24 months or more, but less than 36 months * 36 months or more 07 Describe your experience working in a high-volume customer service center, referencing jobs listed on your application/resume.

If you do not have this experience, type "None" in the space provided.

08 Do you have work experience providing customer service in person and by phone?

* Yes * No 09 Describe your work experience providing customer service in person and by phone, referencing jobs listed on your application/resume.

If you do not have this type of customer service experience, type "None" in the space provided.

10 Do you have the ability to perform cash transactions or processing electronic payments?

* Yes * No 11 Describe your experience performing cash transactions or processing electronic payments, referencing jobs listed on your application/resume.

If you do not have work experience handling cash transactions or processing electronic payments, type "None" in the space provided.

12 Do you have experience using Microsoft Word, Excel, and/or Access?

* Yes * No 13 Please choose the one recruitment source that best describes how you first learned about this job opening.

Please review all possible choices before making your selection.

Your response to this question helps us evaluate the effectiveness of our recruitment methods.

* College or university (job board, career services, or instructor) * Community or nonprofit organization (counselor, job board, etc.) * Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources) * Friend or family member that is not a Hennepin County employee * Hennepin County job notification emails * Indeed.com * Job fair or networking event * LinkedIn * Print advertisement (flyer, postcard, billboard, transit ad, etc.) * Professional association (ASCE, APWA, ISACA, etc.) * Social media (Handshake, Facebook, X, Instagram, etc.) * hennepin.jobs or governmentjobs.com 14 For the recruitment source selected above, please provide the specific name of the person, website, or media source.

Required Question Employer Hennepin County Address Hennepin County Government Center 300 South Sixth Street Minneapolis, Minnesota, 55487 Phone Website