Housekeeping Manager - The Diplomat Beach Resort, Curio by Hilton

EOE/AA/Disabled/Veterans

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

#LI-VM1

The stunning oceanfront resort, The Diplomat Beach Resort, Curio Collection by Hilton, is looking for a Housekeeping Manager to join their Housekeeping team! This breezy 1000-room property on Hollywood Beach with award-winning restaurants and activities sits along the Diplomat Landing Marina and has 209,000 sq. ft. of flexible indoor and outdoor event space.

Our housekeeping team consists of 150+ team members which all report to the Director of Housekeeping - in this role you will oversee up 35 team members on your shift.

This role is responsible for overseeing housekeeping staff, ensuring proper stands are met and upheld, and providing coaching and training where needed. The ideal candidate has 1-2 years experience managing a housekeeping team in a hotel environment.

Shift Pattern: Full flexibility (AM/PM/OVERNIGHTS) including weekdays, weekends, and holidays.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program\: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms

Ensure rooms are clean and available to guests in a timely and efficient manner

Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward

Oversee and conduct room inspections

Recruit, interview and train team members