Data Entry Customer Service

Company Description

About Us

Next Comms Talk is a dynamic communication and event solutions company dedicated to delivering exceptional event planning and strategic communications for clients across various industries. With a focus on precision, creativity, and results, we bring impactful experiences to life. We believe in teamwork, continuous improvement, and empowering our employees to grow professionally.

Job Description

Job Description

We are currently seeking a detail-oriented and customer-focused Data Entry Customer Service professional to join our team in Columbus, OH. In this role, you will be responsible for accurately entering and managing customer data, as well as providing reliable and professional support to our clients. The ideal candidate is organized, dependable, and able to multitask in a fast-paced setting.

Responsibilities

Enter and update customer information accurately in the company database

Handle customer inquiries via phone and email with professionalism

Maintain and verify records for accuracy and completeness

Collaborate with other departments to resolve customer issues efficiently

Monitor and process incoming data requests and follow up as needed

Ensure all data is handled with confidentiality and in compliance with company policies

Qualifications

Qualifications

High school diploma or equivalent; associate degree preferred

Proven experience in data entry or customer service roles

Strong typing and computer skills (Microsoft Office Suite, especially Excel)

Excellent verbal and written communication skills

Ability to work independently and manage time effectively

High level of attention to detail and accuracy

Additional Information

Benefits

Competitive salary ranging from $43,000 to $45,000 per year

Growth and advancement opportunities within the company

Skill development and training programs

Supportive and collaborative team environment

Consistent full-time hours and job stability