Print Production Level 2

Job Description

Overview

CTG is seeking to fill a Print Production Level 2 opening for our client in Amelia, OH.

Location: Amelia, OH

Duration: Ongoing contract

Job Type: Hourly Consultant

Pay: $20/hr

Hours: 8 am to 5 pm, M-F

ESSENTIAL FUNCTIONS:

Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing).

Tasks and activities are defined and routine.

Ability to lift up to 50 pounds

Point of contact to receive, review and electronically log customer jobs

Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)

Operate office/production equipment (printer, copier, fax, scan)

Apply asset tags to office equipment and update database

Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary

Process and distribute incoming and outgoing faxes, log for billing purposes

Process basic forms and update information using a PC

Wrap, pack, label, and ship finished product

Collect and submit meter reads

Maintain appropriate supply inventory, distribute supplies as required

Problem solve issues to complete production, delivery, and output requirements

Perform quality inspection before, during and after output of each production run

Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided

Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications

Operate high volume printers and copiers

Estimate, schedule and track incoming production jobs

Track and store jobs as customer requires for reuse at a future date, including file back-up

Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media such as CDROM, disk or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided File/document conversion (utilizing standard software)

Perform operator maintenance on equipment

Maintain reporting logs and information for billing

Track and store jobs as customer requires for reuse at a future date, including file back-up

Perform minimal training to customer end-users on equipment

May develop work processes or templates

May operate high volume folding and inserting mail equipment

SKILLS:

Able to demonstrate Computer Skills-

Functional knowledge of PC (keyboard functions, mouse, etc.)

Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel

Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network

Able to demonstrate ability to send and receive emails, find, open and save documents and files, perform data entry

Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer

Able to demonstrate basic math skills (division, multiplication, percentages)

Able to demonstrate business maturity and professionalism

Workers acting as first responders require basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)

EXPERIENCE:

Experience in a Customer Service environment (minimum 1 year)

Print Production

MS Excel

EDUCATION:

High School Diploma or equivalent.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Full-time