Academic Success Advisor

Category:: Professional

Subscribe::

Department:: Financial Aid and Student Records

Locations:: Binghamton, NY

Posted:: May 23, 2025

Closes:: Open Until Filled

Type:: Full-time

Ref. No.:: 08530

Position ID:: 188343

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $55,151

Reporting to the Senior Academic Success Advisor, the Academic Success Advisor provides services and resources to support student achievement. The advisor coordinates interventions and connects students with academic resources to address challenges that may impact their performance. Working collaboratively with faculty, staff, and key departments, the advisor is focused on enhancing student success.

Responsibilities include:

Advise and support a diverse student population at various stages of their academic careers

Provide guidance on university policies and procedures

Collaborate with academic advising offices to ensure consistent advising practices

Assist students in navigating academic challenges and connecting with faculty

Partner with university resources to ensure students have access to necessary support

Conduct outreach to at-risk students to promote early intervention

Support educational initiatives and activities that contribute to student success

Maintain accurate records of student interactions using appropriate technology systems

Participate in professional development and training opportunities

Assist with new student orientation programming

Maintain confidentiality of student information in accordance with FERPA regulations

Requirements:

Bachelor's degree (or higher)

At least 1 year of experience in academic advising, student success coaching, or a related student support role

Decision-making, organizational, and time management skills

Ability to adapt in a dynamic work environment and learn new systems

Excellent interpersonal, verbal, and written communication skills

Preferred Qualifications:

Experience with higher education technology systems (e.g., Banner, Peoplesoft, CRMAdvise, Degree Works)

Experience with student retention strategies and current trends in higher education

Availability to work occasional evenings and weekends as needed

Visa sponsorship is not available for this position

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or .

Application Instructions:

All applicants must apply via Interview Exchange:

Deadline for Internal Applicants:

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

Resume,

Cover letter, and

Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: .

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