Finance & Insurance (F&I) Manager

Job Description

Who Are We?

Are you ready to start a career leading a talented team to success, with opportunities for outstanding performance and personal growth? Do you want to work for a fun, professional and forward thinking company that values exceptional customer service and high employee satisfaction? Look no further—McDonald Auto Group is the place for you!

We are a second-generation, family-owned business that has been a part of the Mid-Michigan community for over 100 years, with deep ties to Saginaw and the Saginaw Valley. We currently operate 9 franchised dealer brands across 5 locations, employing over 200 dedicated team members. At McDonald Auto Group, we strive to create a dynamic work environment where our employees enjoy coming to work and find fulfillment in their roles. We believe that our greatest asset is our people, and only the best team members can deliver the exceptional customer service we're known for.

Job Description

At McDonald Chevrolet Buick, we are always looking for driven, detail-oriented individuals to join our team. We are currently seeking an experienced and motivated Finance & Insurance (F&I) Manager to enhance our customers’ purchasing experience. In this role, you will be responsible for securing financing options, offering valuable protection products, and ensuring a smooth transaction process. Your goal is to provide our customers with comprehensive financing solutions while maintaining high levels of customer satisfaction and compliance.Key Responsibilities:

Facilitate financing options for customers, ensuring a seamless and transparent process from purchase to delivery.

Present and sell F&I products such as extended warranties, GAP insurance, service contracts, and other protection plans.

Build and maintain strong relationships with lenders to secure competitive financing rates for customers.

Review and explain financing options, loan terms, and payment plans to customers, ensuring they fully understand their obligations.

Prepare, complete, and review all F&I paperwork accurately, ensuring compliance with state and federal regulations.

Optimize dealership profitability by effectively selling F&I products while maintaining customer trust and satisfaction.

Monitor and manage the F&I department’s performance metrics, including product penetration rates and profit margins.

Work closely with the sales team to coordinate the finalization of sales transactions.

Ensure adherence to all compliance standards and regulations, including disclosure requirements, privacy laws, and financial reporting.

Develop and implement strategies to increase F&I product sales and overall dealership revenue.

Stay current with industry trends and regulatory changes to ensure best practices in F&I operations.Requirements:

Proven experience as an F&I Manager or a similar role within the automotive industry.

Strong knowledge of automotive financing, insurance products, and related services.

Excellent communication and customer service skills, with the ability to explain complex financial concepts in a clear and concise manner.

Strong sales and negotiation skills with a focus on maximizing profitability.

Detail-oriented with a commitment to accuracy in documentation and compliance.

Proficiency with CRM software, dealership management systems, and financial tools.

Ability to build relationships with lenders and secure the best financing options for customers.

Strong leadership skills with the ability to train and motivate a team.

High level of integrity, professionalism, and ethical standards.

Valid driver’s license required.

Job Type: Full-time

Pay: From $60,000 per year

Benefits:

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Paid time off

Schedule:

8 hour shift

Weekends as needed

Supplemental Pay:

Commission Pay

Work Location: In person

Full-time