Front Office - Clinic Receptionist

Job Description

Salary:

Medical Office experience strongly recommended

Responsible for patient scheduling, registration, medical records, data entry and processing, and cash posting

Directs visitors by maintaining employee and department directories; giving instructions.

Welcomes visitors/patients by greeting them, in person, on the telephone, or through our patient portal; answering or referring inquiries.

Responsible for collecting patient information, including payments.

Promoting excellent customer service

Maintains and manages filing and organisational systems for the practice

Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.

Full-time