Front Desk Admin

Job Description

As a Dental Front Office Administrator, you will be the first point of contact for our patients, ensuring a smooth and positive experience from the moment they enter our office. You will be responsible for performing a variety of administrative tasks, including but not limited to scheduling appointments, verifying patient insurance, managing patient records, and handling phone inquiries. You will work closely with our dental team to provide exceptional care and ensure our practice runs efficiently.

Key Responsibilities:

Greet patients warmly and ensure they have a positive experience at the office.

Answer phone calls, schedule appointments, and manage patient inquiries.

Verify and update patient insurance information and manage billing inquiries.

Maintain accurate and organized patient records in the system.

Coordinate with the dental team to ensure smooth patient flow and treatment scheduling.

Process patient payments and manage financial transactions.

Handle correspondence, emails, and other office communications.

Assist with maintaining the cleanliness and organization of the front office area.

Qualifications:

Prior dental experience required, Dentrix practice software experience highly preferred.

Strong communication and customer service skills.

Ability to multitask, stay organized, and manage time effectively.

Familiarity with dental terminology and insurance plans.

Positive attitude, reliability, and a team player.

Benefits

401k Plan

Job Type: Full-time

Full-time