Systems Administrator

Global Strategy Group (GSG) works at the intersection of business, politics, and causes.

Our team is made up of a great group of professionals who come from various backgrounds in strategic communications, research, and public affairs.

Our culture and values play an integral role in how we operate, and we work hard to bring passion, energy, and drive to everything we do!

Global Strategy Group is the go-to public affairs, communications, and research partner for companies, causes, and campaigns.

We work with our clients to build their reputations, tackle big challenges, and win.

We are seeking a Systems Administrator to join the Information Technology team.

to manage and maintain GSG’s cloud-based infrastructure.

This role will be responsible for ensuring the stability, security, and efficiency of our cloud environment while supporting employees, vendors, and clients in a secure digital workspace.

This is a new role that will report to the Vice President, Technology and work closely with the outsourced service desk, and internal office services team.

The ideal candidate has a passion for technology and building and maintaining a high-availability network for a leading research firm.

The candidate must be a self-starter, analytical, detail oriented, and an excellent communicator.

The candidate should also have broad system administration experience, which should include multiple SaaS platforms.

Responsibilities

Administer, manage, and maintain the following Microsoft Technologies

o Entra ID – users and groups; licensing

o Azure – resource monitoring; basic administration

o Exchange Online – account management; message delivery management

o Microsoft Security Suite – Defender; policies; Alert and Incident response

o Intune – policies; endpoint management

o Autopilot – applications; enrollment; endpoint deployment

o Box administration

Administer, manage and maintain the following additional technologies.

o Okta administration

o Slack administration

o Cisco Meraki administration

o Zoom administration

Act as escalation resource for the service desk

Assist in the evaluation and implementation of new IT systems and software

Liaise and act as a point of contact with outside vendors and contractors

Contribute to other areas related to IT as identified

Qualifications

Minimum 5 years of experience as a systems administrator, senior service desk or related role

Advanced knowledge of Microsoft Entra ID, Exchange Online, Intune, and Autopilot

Advanced problem-solving and root cause analysis skills

Knowledge of IT service management principles and tools (ITIL)

Strong time management and prioritization skills

Familiarity with remote desktop support tools

Experience with ticketing systems and IT asset management

Strong working knowledge of the complete Microsoft 365 tool set

Working knowledge of Google Workspace

Working knowledge of Microsoft Graph and PowerShell

Working knowledge of cyber security best practices

Working knowledge of computer networking principles such as TCP/IP, DNS, and DHCP

Infrastructure management skills including firewall administration, basic switching and routing, and wireless network administration (preferred)

Ability to lead with empathy

Occasional travel to the Washington DC office may be required

Excellent attention to detail, as well as strong organizational and project management skills

Team player with the ability to collaborate and maintain strong working relationships

Strong work ethic and ability to work efficiently

Proactive and ability to work both independently and collaboratively

Excellent written and verbal communication skills

Microsoft 365 Fundamentals and/ or Azure Fundamentals/Azure Administrator certifications a plus

Bachelor’s degree in relevant field, or equivalent combination of education and experience

Full-time

The base salary for this position is between $90,000 to $110,000 commensurate with experience, plus eligibility for a discretionary bonus. GSG provides a comprehensive benefits package including excellent coverage for medical, vision, and dental insurance; paid parental leave; generous time off and holidays; 401k with employer match; and additional benefits. If this sounds like an opportunity for you, please send your information our way! When submitting your resume, please include a cover letter which highlights your relevant experience, along with why you want to be part of the team at GSG. We are interested in candidates who align with our mission and want to contribute to our continued growth. Candidates who match the needs for the position will be contacted via email. If you are an individual with a disability and would like to request a reasonable accommodation to complete your online application or participate in the interview process, please reach out to or you may call and ask to speak to someone in Human Resources – Talent Acquisition. Global Strategy Group, LLC. Global Strategy Group (GSG) is a full-service research, public affairs, and communications agency tackling some of today’s most complex and important challenges. With more than two and half decades of experience and a team of 150+ talented professionals, we protect and build corporate reputations, influence public affairs decision makers, advocate on important social issues, and win campaigns. We combine unparalleled subject matter expertise with data-driven insights and innovative methodologies to generate urgency among stakeholders and key audiences, delivering tangible success for our clients. Global Strategy Group is an Equal Opportunity Employer. At GSG, we are distinguished by our depth of talent. Our people are team players, straight shooters, and problem solvers. We bring passion, energy, and drive to everything we do. This all comes from our closely held firm values, which have guided us since the day GSG opened its doors. We are committed to ensuring that our workplace provides a diverse, inclusive, and culturally rich atmosphere and are always looking for talented individuals to add to our culture. We do not discriminate against any applicant for employment on any legally recognized basis including, but not limited to: race, religion or creed, color, national origin, sex, age, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, uniform service member status, or any other protected class under federal, state or local statute.