Customer Service Representative - State Farm Agent Team Member

Job Description

Benefits:

License Reimbursement

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Company parties

Signing bonus

Join the Jerry Lucente State Farm Agency

At the Jerry Lucente State Farm Agency, were not just providing insurancewere making a difference in the lives of families. Since 2018, weve been serving the Chicago area, and our reach spans Illinois, Indiana, and Wisconsin. With a primary focus on Homer Glen and the surrounding suburbs, were committed to offering exceptional service and support to our community.

Were looking for passionate individuals who are eager to be part of a dynamic team thats driven by a desire to help people and provide outstanding customer service. Youll work alongside a supportive group that values collaboration, continuous growth, and making a real impact.

About Me:

As a father of three girls and several dogs, I understand the importance of work-life balance and creating an environment that supports both personal and professional growth. My family and I have deep roots in Chicago, and were dedicated to giving back to the community that has supported us. If youre looking for an opportunity where you can make a difference and grow with a dedicated team, this is the place for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jerry Lucente - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.

Assist customers with policy changes and updates.

Process insurance claims and follow up with customers.

Maintain accurate records of customer interactions.QUALIFICATIONS:

Communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.How to Apply:

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

Jerry Lucente - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Full-time