Operations Manager

Job Description

Lead contact for Building Management

Responsible for building maintenance & repairs

Operating Permits

Responsible for applications/renewals incl.

Department of Health

FDNY

Flameproofing certificate

Liquor license

Signage permit

Micros

Responsible for Micros hardware repair/replacement

Responsible for Micros support re: technical issues

Lease Equipment

Ice Machine - service & repairs

Xerox Copier - maintenance & ordering of supplies

Human Resources

Manage all Onboarding documentation for new employees/trails (via Harri)

Participate in all HR processes for FOH/BOH in tandem with Ownership

Performance Management: Facilitate & Documentation

Compliance

Termination Proceedings

Termination Documentation (General Release, End of Employment Notice)

Commuter Benefits

Health Insurance Onboarding & Termination

Incident Reporting Management

Sick & Safe Leave Management

Workers Compensation Reporting & Claims

Recruitment - Lead contact for Elenys Employment Agency

Schedule & lead interviews (porters, polisher)

Participate in daily porter management & restaurant cleanliness

Scheduling

Create FOH templates / publish

Daily review of schedule w/ reservations

Scheduling daily cuts & communication

Leave requests approval

Leave request coverage

Payroll Administration

EON reporting reconciliation with daily deposits (cash & tips collected)

Bar bank reconciliation

Time & Attendance Daily Review & Adjustments

Daily Tips by Employee Reporting

Weekly Tip Sheet Reporting

Full Hourly Summary (80/20)

Payroll weekly notes summary

Pay Check Weekly Distribution & Acknowledgement

STRIPE monthly transaction summary

Financial

Support the oversight of controllable spending in tandem with Ownership

Support the monitoring of the A/P in tandem with Ownership

Support the monthly P&L reviews in tandem with Ownership

Budget development in tandem with Ownership

IT

Responsible for IT system & maintenance with IT provider

Guest Inquiries

Reservations support (answering phones, checking emails)

Provide copy of guest check/receipts as requested

Handle incoming guest inquiries

Restaurant Supplies

Responsible for ordering & inventory management incl.

Vendor Management

Trash, Oil, Grease Trap, Chief Fire, EcoLab, Linens

Full-time