Customer Service Representative

Job Description

We are looking for an experienced and motivated Customer Service Representative to join our team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills.

A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position.Customer Service Representative Duties & Responsibilities:

Provide accurate and valid information for the customers

Handle questions, complaints, and returns and find appropriate solutions quickly

Keep records of customer interaction and process received files.

Follow communication procedures and policies.

Think, answer, and respond quickly to resolve customer issues and questions about products and services

Retain a polite and professional voice and manner at all timesCustomer Service Representative Requirements:

High school diploma or equivalent

Customer-oriented and passionate about helping others

Ability to respond quickly to different requests and characters

Excellent multi-tasking and organizational skills

Bonus and Incentives:

Performance-based regular bonuses available

Monthly / Quarterly / Annual incentives and perks

Historically, those who have done well in the retail, service, or sales space excel with our company.

Full-time