Inside Sales Manager

Job Description

Company Overview:

United Bags, Inc. is a 5th generation owned business, proudly serving since 1890 with a long-standing history as a leader in industrial bag and bulk packaging solutions. Over the decades, United Bags expanded its product range and market influence, becoming a trusted supplier across various industries. Today, United Bags is one of North America's largest bulk packaging distributors. The company offers a wide array of products, including FIBCs (bulk bags), woven polypropylene bags, paper bags, and custom packaging solutions. United Bags operates globally, with four U.S. distribution centers and the largest sales team in its industry. It emphasizes sustainability and community involvement through recycling initiatives and local engagement.

Position Overview:

The Inside Sales Manager will lead the inside sales department of up to 10 in office and remote salespeople, driving team performance, sales strategy, and customer satisfaction. This leadership role is responsible for growing sales and developing salespeople while fostering a positive culture. The ideal candidate is a proactive leader with a solid understanding of sales processes and a passion for team development and client engagement.

Key Responsibilities

Sales Leadership:

Manage and grow the inside sales team while cultivating a results-driven environment

Develop and implement sales strategies, department policies, and best practices

Coach, train, and evaluate team performance to ensure achievement of individual and team goals

Set and monitor KPIs and performance benchmarks for the team

Operational Strategy:

Create and execute lead generation strategies to drive new business

Prepare, review, and analyze sales performance reports and forecasts

Identify and implement improvements in workflow, processes, and customer engagement

Act as a product expert and resource across the organization

Team Development & Culture:

Promote a collaborative and accountable work environment

Align department goals with company vision and contribute to strategic planning

Foster team engagement through mentorship and ongoing professional development

Embody and promote United Bags' customer-focused and innovative culture

Vendor & CRM Management:

Communicate and coordinate with global vendors on order fulfillment and product specifications

Ensure effective use of CRM tools and databases for sales tracking and customer engagement

Qualifications and Skills

Qualifications:

Bachelor's degree required

Minimum 3 years of experience in a sales leadership or management role

Strong hands-on experience with CRM platforms and Microsoft Excel

Deep understanding of the sales cycle, reporting, and analytics

Skills:

Excellent communication, interpersonal, and leadership abilities

Strong organizational and problem-solving skills

Ability to coach and motivate individuals to meet high-performance standards

Industry experience preferred but not required

Additional Requirements:

This role is based on-site at United Bags' headquarters in St. Louis, Missouri.

Benefits:

Competitive hourly wage with opportunities for overtime pay.

Comprehensive health, dental, and vision insurance.

Paid time off, holiday pay.

401k and Profit sharing

How to Apply:

Please submit your resume to We look forward to having you join our industrial bag manufacturing team.

We are an Equal Opportunity Employer, and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Full-time

Hybrid remote