Director of Quality Assurance, Telecom/Broadband

Full-time

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking an experienced Director of Quality Assurance to join our Safety team. This position will oversee all quality assurance functions within our organization, ensuring products, services and methods meet quality standards, customer expectations as well as regulatory requirements. The Director of Quality Assurance will develop and implement QA strategies, lead teams, and drive continuous improvement initiatives.

Why TAK?

Full Time

Paid Weekly

Compensation: $95K - $110K annually, DOE

Full Benefits Package (Medical, Dental & Vision)

Paid Time Off

401(k) with Company Match!

25K Company Paid Life Insurance

Independent Work & Team Collaboration

Career Development & Advancement Opportunities!

The Role

Develop and implement QA policies, procedures and objectives to ensure goals are achieved

Lead the standardization between operating groups to drive consistencies to increase efficiencies

Evaluate and improve existing QA processes, identify areas for improvement, and implement corrective actions

Ensure adherence to industry-specific quality standards, regulatory requirements, and customer expectations

Maintain accurate documentation of QA activities, audits and non-conformances

Communicate quality objectives, progress and issues relevant stakeholders including internal teams, external partners, and customers

Drive continuous improvement initiatives, including process optimization and technology adoption

Provide training and guidance to staff on quality systems, best practices, and relevant regulations

Analyze quality metrics, trends, and performance data to identify areas for improvement

Monitor supplier performance and evaluate supplier auditing process

Travel to various markets as needed 50% annually)

Communicate effectively with stakeholders, build relationships and negotiate solutions

Analyze data, identify root causes of quality issues, and implement effective solutions

All other duties as assigned

Requirements

5-8 years of quality assurance experience in the telecom/broadband industry

Must have experience managing a comprehensive quality management system

Understanding management systems, statistical process control, and relevant industry standards

Knowledge of data analytics and reporting tools (PowerBI) and root cause analysis tools

Ability to communicate effectively with stakeholders, build relationships and negotiate solutions

Ability to analyze data, identify root causes of quality issues, and implement effective solutions

Ability to travel within the U.S. to different market locations, up to 50% annually, based on project and business needs

Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving

Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting

Salary Description

$95K - $110K annually, DOE