Quick Lube Service Advisor

Job Description

At Holz Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Holz Motors is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Holz Motors is looking for Quick Lube Service Writer to work in our Service Department. Employees work a rotating schedule while our department is open. Our Service Department hours are as follows

Monday through Friday: 7am to 4pm

This position is an entry level position for a Service Writer.

As a Quick Lube Service Advisor, you will own our customers’ experience in the service lane. You are the first point of contact with our customers. You will be writing RO's for the Quick Lube Departmnt includig oil changes, tire rotations, and other basic service requests. From greeting vehicle owners on the drive line to explaining the process, our Quick Lube Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry, or hospitality is preffered.

What We Offer

Medical and Dental Plan- with ER contribution

$15k of Employer paid life insurance

Ancillary insurance products available- life, disability, critical illness, accident

Employee Assistance Program

401k plan and Profit Sharing

Paid Holiday and Vacation- vacation available right away and 2 weeks at 1 year.

Career advancement opportunities, promote from within

Employee vehicle purchase plans

Over 100 years Family Owned and Operated

#1 Chevy Dealership in the State

Largest and Oldest Chevrolet Dealership in the State

Long term job security

Local event tickets- Brewers, Packers, Museum, Zoo

Proud community supporters of the Milwaukee Museum and Milwaukee Zoo

Discounts on products and services

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Ensures that the daily inventory of technicians' time is consistently sold to service customers.

Distribute work between technicians efficiently

Qualifications

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance.

Full-time