Hotel Front Desk Receptionist

Job Description

$12 - $13 hourlyResponsibilities:

Bookkeeping: keep accurate records of all hotel guest account information

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Mitigate customer complaints as needed

Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Must have graduated high school, received a GED or equivalent

Has experience answering telephone calls and troubleshooting stressful situations

Exhibits working knowledge of Microsoft Office and reservation management systems

Excellent time management skills, organizational skills, customer service skills, and interpersonal skillsAbout Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

We offer:

PTO

Paid Birthday

401K

Payday advance

Health, Vision, and Dental

Travel Program

Bonus Program

Full-time