Client Intake Coordinator

Client Intake Coordinator – Be the Heart of Our First Impression

Why Comfort Keepers?

At Comfort Keepers, we’ve been dedicated to enhancing the lives of seniors for over 20 years. As a trusted leader in in-home senior care, we’re expanding our Greenville team and seeking compassionate individuals who want to make a real difference.

What You’ll Do:

As an Client Intake Coordinator, you’ll be the first point of contact for prospective clients and families, guiding them through the care process with empathy and expertise. Your role is key in ensuring a seamless transition from initial inquiry to care services.

Key Responsibilities:

Respond to inquiries and schedule care consultations

Assess client needs and coordinate appropriate care plans

Manage intake paperwork, documentation, and onboarding

Build and maintain strong relationships with clients, caregivers, and community partners

Track referral pipelines and follow up on leads

Participate in a rotating on-call schedule to support client and caregiver needs

What We Offer:

Supportive, Family-Based Culture

Competitive Pay

Paid Time Off & Paid Holidays

Medical, Dental & Vision Plans

401K Retirement Plan

Disability & Life Insurance

Ongoing Training & Professional Development

Who We’re Looking For:

High school diploma required; bachelor’s degree preferred

Strong computer skills (Microsoft Office & other software)

Excellent communication & organizational skills

Problem-solver who thrives in a fast-paced environment

Customer service expert with a compassionate approach

Relationship builder with diverse backgrounds

Ready to Make an Impact?

Click below to take a 6-minute survey and submit your resume:

Join Comfort Keepers in Greenville, SC, and help seniors live happier, healthier lives!