Resident Aide - Support Staff

Job Description

Our client is a leading provider of mental health and supportive housing services to low and no-income adults throughout LA County. We are looking for multiple Resident Aides at our 3 locations in the LA metro (Mid-City, Bandera, and Fisher). If you have a great heart and compassion for those who are less fortunate and with possible drug/alcohol addictions, this may be the right position for you!

Job Title: Resident Support Staff (RSS)/Aide – Multiple Shifts

Location: Los Angeles, CA

Salary Range: $18.00 – $20.00 per hour

Employment type: Contract-to-hire!

Job Type: Full-time

Department: Interim Housing Program for the underprivileged

Reports to: Program Manager

Job Summary:

ODR Interim Housing - Under the direct supervision of the Program Manager, the Resident Support Staff (RSS) provides professional, compassionate and safe care for all residents. Must be able to work any shift.

ESSENTIAL DUTIES & RESPONSIBILITIES include, but not limited to the following:

Respond to client’s needs in a prompt, patient and professional manner

General monitoring of clients to ensure that a safe and welcoming atmosphere is maintained

Follow all organization policies and procedures

Complete all daily logs, including needed signatures and provide complete end-of-shift reports to the oncoming staff and to the Program Manager.

Must be able to work evenings, weekends, and holidays.

Monitor the house and residents, make rounds as necessary.

Document and report unusual occurrences, incidents and injuries.

Ensure all resident rooms are neat and clean, hallways are free of obstructions and other safety hazards.

Respond promptly and appropriately to emergency situations.

Assist residents improving independence though adherence to daily chores and personal care; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational

As assigned, assist house staff during provision of services to residents including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.

Always maintain resident confidentiality.

Answer telephones and take messages for residents and staff, monitor doors and greet visitors

Other Tasks that may be required by the Program Manager

REQUIRED QUALIFICATIONS

High School diploma or GED

One year of experience in mental health or substance abuse treatment, or any other social services program serving the homeless

If a recovering alcohol and/or drug user, you must have at least 1 year of continuous sobriety.

Strong Microsoft operating systems skills (Outlook, Office, Word, Excel, etc.) along with database familiarity

Ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients

Will consider candidates with lived experiences

COVID-19 Vaccine and Booster required.

Proof of valid California Driver’s License required, Clean Driving Record required, and must be insurable on our policy.

Live Scan is required.

PREFERRED QUALIFICATIONS

Patient with the ability to create a calming influence in stressful situations.

Act as a role model always while putting residents needs first.

Collaborative team player who is adaptable, organized, consistent, and compassionate with good communications skills.

If driving a company vehicle is an essential function of your position, you are required to possess and maintain a valid CA Driver’s License and be insurable by our insurance carrier.

All employees are required to be fully vaccinated and have (1) Booster upon hire date. If you have a medical or religious exemption proof will be required upon hire date.

This Job Is:

A job for which military-experienced candidates are encouraged to apply

A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Open to applicants who do not have a college diploma

Schedules:

Mid City (90016):

1 FT Swing- open (M-F, from 3p to 11:30p)

2 FT Grave RA- open (M-F, from11p to 7:30am)

2 PT Grave RA- open (Sat - Sun, from11p to 7:30am)

Fisher (90037):

1 FT Day RA- open (Sun - Thurs, 7am to 3:30pm) and (Tue - Sat 7a to 3:30pm)

Bandera (90002):

1 PT Grave RA- open (Sat - Sun, 11pm to 7:30)

COVID-19 considerations:

We are a facility that wears masks at all times and requires full vaccination (with booster vaccine) against COVID-19.

Ability to commute/relocate:

Los Angeles, CA Reliably commute or planning to relocate before starting work (Required)

Experience:

Caregiving: 1 year (Preferred)

License/Certification:

CPR Certification (Preferred)