Imaging Scheduler (medical experience )

Pay Range:

The base pay range for this position is$19.67-$31.58 Hourly

however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Job Title: Administrative Assistant – Imaging Scheduler

Department: Radiology

Reports to: Austin Swopes

Classification: Hourly

Schedule for this position: Monday-Friday for training; 4 10's available once oriented

Position Overview:

In this administrative role within the Imaging Department, effective planning and prioritization is crucial to coordinate patient appointments and procedures seamlessly. Information gathering involves accurately inputting data working with various computer systems, while decision-making is guided by departmental leadership. Clear communication is key, from handling incoming calls and updating physician contacts to informing patients promptly about any changes in their schedules. By executing these tasks efficiently, the workflow within the department can operate smoothly, ensuring high-quality patient care.

About the Team: Pullman Regional Hospital stands out as a first-rate healthcare

Pullman Regional Hospital stands out as a first-rate healthcare provider in the picturesque Palouse region, offering a Level III trauma center and a wide range of imaging services accredited by the American College of Radiology. Located in the scenic rolling hills of eastern Washington, and in close proximity to esteemed educational institutions like Washington State University and the University of Idaho, the hospital prides itself on its 26-bed critical access facility and the gold standard quality in all imaging modalities.

Essential Functions:

Schedule radiology appointments for patients based on availability and type of procedure needed

Confirm appointments with patients and provide necessary preparation instructions

Answer phone calls and emails from patients and healthcare providers regarding scheduling inquiries

Input patient information and appointment details accurately into scheduling system

Follow up with patients to reschedule missed appointments or make changes as needed.

Maintain patient confidentiality and adhere to HIPAA regulations when handling patient information

Communicate effectively with radiologists, technologists, and other staff members to ensure smooth scheduling process

Verify insurance coverage when required for procedures

Make reminder calls to patients prior to their scheduled appointments

Collaborate with other departments to ensure timely completion of diagnostic imaging studies

Provide excellent customer service to patients and address any concerns or issues promptly and professionally.

Non-Essential Functions: (standardized)

Any other duties as needed to drive towards the vision, fulfil the mission, and abide by the values of the organization.

Required Skills:

Effective communication skills

Attention to detail

Proficiency in medical terminology

Familiarity with scheduling software and utilizing multiple systems

Problem-solving skills

Ability to multitask

Physical Requirements:

Sitting: 80%

Standing/Walking: 20%

No lifting requirements.

Environmental Conditions:

Inside

Company Perks:

Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Health Savings Account, and Paid Leave Time

Employer Paid Life Insurance and Long-Term Disability

Retirement with Employer Matching Contributions

Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability

Services Discount and EAP Resources

A Few More Important Points:

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Disability Contacts:

Applicants with disabilities who require assistance or accommodation should contact Human Resources at

Current Pullman Regional Employees:

To apply, log into Workday, click the Jobs Hub button.

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