Administrative and Communications Coordinator

Job Description

Job Title(s):

Administrative & Communications Coordinator

Reports to:

Senior Director of Operations and Finance (SDOF)

Job Category:

Full Time

Roles and Responsibilities:

To support the administrative, coordination and communications needs of the Hill Community Development Corporation.

Operations and Financial:

Maintain an organized, functional, well-stocked, clean and orderly office presence and greet guests

Perform clerical, office management and administrative duties, i.e. open mail, log and respond as needed, answer telephone, record messages, send mail, make copies, complete errands

Maintain and consistently upgrade effective filing systems

Explore appropriate rates and services with various vendors such as utilities, office services, maintenance work etc. to assure cost-savings for organization

Respond to requests for documentation from various internal and external team members

Promptly escalate urgent matters to SDOF for action and resolution

Support the development and maintenance of an effective project management system;

Maintain various databases to assure high-level accuracy and expeditious access to data

Create office systems to maximize efficiencies and effectiveness

Respond to requests of senior staff and delegates for various administrative, operational and community engagement tasks

Organizational and Communications:

Provide project support to Hill CDC programs and projects as assigned

Attend Hill CDC meetings and provide administrative support and record keeping as needed (including various monthly and quarterly meetings)

Maintain current information on organizational website and social media

Perform quality graphic design support

Assist with updating the website, social media and newsletters as required

Assist with community communication efforts, prepare fliers/newsletters, contact speakers, coordinate community meetings, contact various community stakeholders etc.

Facilitate and coordinate meetings of key constituent groups

Programs and Events:

Support the Programs and Policy department event organizers as needed

Coordinate planning, vendors, and marketing per organizers request

Attend events to assist in the execution of event including pre and post event setup and breakdown

Other:

Other duties as assigned.

Technical Skills Needed:

Key Skills: MS Office Suite (Outlook Email & Calendar, Teams, Word, Excel, Powerpoint), Canva, Photoshop, Social Media (Facebook, Instagram, Twitter, LinkedIn), Salesforce

Preferred Skills: Monday, Adobe Photoshop and InDesign, MailChimp, Content Management Systems

Ability to learn new software programs quickly

Important Candidate Qualities:

Excellent written and verbal communication skills

Highly organized

Strong attention to detail

Coachable; demonstrates use of lessons learned

Self-starter

Ability to multi-task and work in fast-paced environments

Highly responsive

Positive, professional, and amicable demeanor

Strong problem-solving skills & good judgment

Ability to work well independently and with others

Ability to interact with diverse groups of people such as community residents, elected officials, business executives, foundation representatives etc.

Knowledgeable and capable of supporting senior staff in setting appointments, screening calls, office management, meeting and event preparation

Superb technical or creative and communication skills are a must

Office Hours:

Maintain formal office hours for the Hill Community Development Corporation from 8:45am – 5pm on site.

This position must open the Hill CDC office promptly at 9am Mon – Friday.

Physical Requirements of the Job:

Ability to operate computer and other equipment in the office

Must have sufficient mobility to move around office and to interact with the community; must be able to move or lift objects of no more than 25 lbs.

Preferred:

Valid PA Driver’s License and Personal Transportation

Work Environment:

Non-Smoking Work Environment

Business Casual Professional Dress (No jeans, leggings, flip-flops or tank tops)

Pay Rate:

Commensurate with experience and qualifications

Paid bi-weekly

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Full-time