Front Office Operations Specialist

Front Office Operations Specialist - Full-Time Position - Cary and Raleigh Locations

We’re seeking a detail-oriented and highly personable Front Office Specialist to join our fast-paced specialty medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities:

- Greet patients and visitors with warmth and professionalism

- Accurately collect and input patient information into the electronic health record system

- Verify insurance coverage and obtain necessary authorizations

- Handle incoming calls and front desk correspondence

- Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

- Exceptional attention to detail and accuracy

- Commitment to delivering top-tier customer service

- Ability to thrive in a fast-paced environment while juggling multiple tasks

- Professional, respectful communication with individuals at all levels

- Previous experience in a medical office setting is preferred

If you're passionate about healthcare, energized by a dynamic team environment, and eager to help patients feel welcome and cared for, we’d love to meet you.