Director of Case Management

Job Description

Job Title: Director of Case Management

Location: Central Florida

Employment Type: Full-Time

Facility Type: TBI & Spinal Cord Rehabilitation Center

Reports To: Executive Director

About Us:

We are a nationally recognized leader in post-acute neuro-rehabilitation, specializing in the care of individuals with traumatic brain injuries and spinal cord injuries. Our mission is to provide person-centered care that promotes recovery, independence, and the highest quality of life.

Position Summary:

We are seeking a compassionate and experienced Director of Case Management to lead our case management department. This leadership role is responsible for overseeing the coordination of comprehensive, individualized care plans and discharge planning for patients with complex medical, cognitive, and behavioral needs. The Director will supervise a team of case managers and collaborate with interdisciplinary teams to ensure continuity of care from admission through discharge and community reintegration.

Responsibilities:

Lead, mentor, and supervise the case management team, ensuring compliance with regulatory standards and best practices.

Develop and monitor individualized patient care and discharge plans in collaboration with clinical and therapeutic teams.

Serve as the liaison between patients, families, insurance providers, and external partners.

Ensure accurate documentation, eligibility, authorizations, and timely communication with funding sources.

Facilitate family meetings, team conferences, and community resource referrals.

Track and report key performance indicators related to length of stay, discharge success, and satisfaction.

Assist with staff training, quality assurance initiatives, and continuous improvement projects.

Qualifications:

Bachelor's degree in Nursing, Social Work, or related field required (Master's preferred).

Current RN or LCSW license in the state of [State].

5+ years of experience in case management, with at least 2 years in a leadership role.

Experience working in neuro-rehabilitation or post-acute care settings strongly preferred.

Strong knowledge of discharge planning, managed care, and public assistance programs.

Excellent communication, organizational, and leadership skills.

Benefits:

Competitive salary and performance incentives

Comprehensive medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Continuing education support

Join Our Team:

Full-time