Branch Operations Specialist

Job Description

We are looking for a diligent Bank Operations Specialist to join our team in Memphis, Tennessee. This role is essential in ensuring smooth branch operations, handling deposits, and conducting cash drawer audits. The ideal candidate will bring a blend of operational expertise and excellent interpersonal skills to provide exceptional service to our clients.

Responsibilities:

• Facilitate daily banking operations, including processing deposits and withdrawals with accuracy.

• Conduct audits of cash drawers and reconcile balances to maintain compliance and accuracy.

• Assist customers with inquiries, account-related issues, and general banking services.

• Ensure proper handling and documentation of financial transactions according to established protocols.

• Travel occasionally to branch locations to provide operational support and ensure consistency.

• Utilize banking software and accounting systems to manage financial records efficiently.

• Monitor and report discrepancies or irregularities in transactions to maintain operational integrity.

• Collaborate with team members to enhance branch efficiency and customer satisfaction.

• Uphold security procedures and safeguard sensitive customer information.

• Stay updated on financial regulations and institutional policies to ensure compliance.• Minimum of 2 years of experience in bank operations or a related field.

• Proficiency in banking and accounting software systems.

• Strong auditing and cash reconciliation skills.

• Excellent communication skills for interacting with customers and team members.

• Ability to travel occasionally to support branch operations.

• High level of accuracy and attention to detail in handling financial transactions.

• Bachelor’s degree preferred, but equivalent experience will be considered.

• Familiarity with financial regulations and compliance standards.

Full-time