Desktop Support Specialist - Windows Deployment

Job Description

Must be able to communicate effectively in both English and Spanish

Position:

Desktop Support Specialist – Windows Deployment (Bilingual English/Spanish)

About the Role:

We are hiring a Desktop Support Specialist to assist with a Windows 10/11 deployment project. This role requires hands-on support for desktop and laptop refreshes, data migrations, and end-user assistance. The ideal candidate will have strong experience with Windows migrations and must be fluent in both English and Spanish to support a diverse user base.

Key Responsibilities:

Provide onsite technical support for Windows 10/11 deployments and migrations

Perform desktop and laptop refresh activities, including data migration and system configuration

Assist users with troubleshooting issues before, during, and after deployment

Communicate effectively with both English- and Spanish-speaking end users

Maintain accurate documentation of deployment activities and user issues

Ensure minimal downtime and a smooth user experience throughout the refresh project

Qualifications:

Minimum of 2 years’ experience supporting Windows operating system migrations (Windows 10/11)

Fluent in English and Spanish (both written and verbal)

Strong background in desktop/laptop deployment, imaging, and data migration

Experience providing end-user support in an enterprise environment

Excellent troubleshooting and customer service skills

Familiarity with hardware setup, software installation, and configuration tasks

Preferred Skills:

Experience working on large-scale deployment or refresh projects

Knowledge of deployment tools and best practices

Contract Details:

3-month+ contract with potential for extension

Competitive hourly rate

Full-time, onsite position (no remote work)Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Full-time