IT SYSTEMS SUPPORT ANALYST ASSOC, FCH

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:

US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON -

SITE. FTE: 1.000000 Shift: 1st shift (8 am - 4:30 pm), Monday - Friday

with an on-call rotation about once every 6 months Job Summary: This

position is responsible for all support, configuration and deployment

activities associated with desktop computers (and associated

peripherals), end user telephony, video and associated unified

communications technologies. Support for desktop computers/peripherals

includes: computer hardware, printers, client access software, and other

peripheral hardware devices (i.e. scanners, signature pads, etc.). Video

support will include video and teleconferencing end point equipment,

conference rooms, telehealth and telemedicine initiatives enterprise

wide. Unified communication support includes deployment and support of

mobile devices, video visits, basic phone and network troubleshooting.

This position serves as an entry level for hardware and software related

issues. The position will work with other IT Teams and Facilities

Management to ensure project deployments are completed accurately and

on-time. This position will work closely and professionally with the all

IT teams mem bers to promote teamwork, stewardship, and accountability.

The position works to improve and maintain a high level of system

performance through the implementation and support of sound technologies

and the consistent use of IT best practices. Travel to remote support

locations is required. EXPERIENCE DESCRIPTION: A minimum of 1 year of

experience is preferred. EDUCATION DESCRIPTION: Knowledge of Information

Technology at a level normally acquired through completion of an

Associates or Bachelors degree, or directly related experience in lieu

of degree. SPECIAL SKILLS DESCRIPTION: Basic knowledge of cyber security

concepts Represents the team in small projects Basic knowledge of

Microsoft Active Directory account management Solid capabilities working

to plan and meeting deadlines Broad knowledge of IT services,

applications and infrastructure Exceptional computer skills utilizing

and supporting MS Office and MS Exchange/Outlook Good interpersonal

skills in communications with all levels of hospital personnel, vendors

and IT staff Analytical and problem solving skills Ability to manage

multiple tasks Willingness to learn and improve Highly motivated and

ability to operate under limited supervision Ability to prioritize and

execute in high-pressure situations Remains calm under pressure Keeps

current on technology through publications, self-education, and seminars

on an ongoing basis Understands group and departmental metrics and the

issues and changes that can impact them. LICENSURE DESCRIPTION: Valid

driver's License with the exception of individuals primarily assigned

to 3rd shift Perks & Benefits at Froedtert Health Froedtert Health

Offers a variety of perks & benefits to staff, depending on your role

you may be eligible for the following: * Paid time off * Growth

opportunity- Career Pathways & Career Tuition Assistance, CEU

opportunities * Academic Partnership with the Medical College of

Wisconsin * Referral bonuses * Retirement plan - 403b * Medical,

Dental, Vision, Life Insurance, Short & Long Term Disability, Free

Workplace Clinics * Employee Assistance Programs, Adoption Assistance,

Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym

memberships, travel and other work life benefits available The Froedtert

& the Medical College of Wisconsin regional health network is a

partnership between Froedtert Health and the Medical College of

Wisconsin supporting a shared mission of patient care, innovation,

medical research and education. Our health network operates east To view

the full job description please use the link below.

5jb20

APPLICATION INSTRUCTIONS: Apply Online: