CASE MANAGER 2

Job Title

CASE MANAGER 2.

Job Family

Function

CNO

Job Code

30009462

Reports to Job

Team Lead or Nurse Unit Manager

Job Description Summary

The Case Manager 2 coordinates the transition of the patient’s plan of care from one healthcare environment to another, or home, based on their need for continued care which includes but is not limited to .- assessing appropriateness, level of care and continued stay of the patient during hospitalization; planning for continuity of health care upon discharge from hospital, and coordinating needed individual, family, hospital and resources to implement the discharge plan in order to eliminate barriers to the delivery of clinical services with the patient, family and healthcare team and monitors clinical resource utilization.

Strategic Roles & Responsibilities %

30

Strategic Roles & Responsibilities

Actively participate in the development and implementation of Case Management projects including Clinical Pathways taskforce committees quality improvement tools data analysis and variance reports

Maintain personal professional development as a Case manager keeping abreast with clinical changes and evidencebased practice

Mentor and orientate new or less senior staff about case management roles and responsibilities

Operational Roles & Responsibilities %

70

Operational Roles & Responsibilities

Complete an initial screening of all assigned patients to identify patient strengths and needs related to clinical resource utilization and discharge planning

Collaborate with members of the healthcare team to ensure the multidisciplinary plan of care is developed followed and modified as needed

Identify variances from the plan of care and promotes resolutions for the patient family and carer monitor multidisciplinary patient care activities to develop appropriate care delivery strategies for identified patients and make recommendations as required Ensure that interventions are aligned with the medical management initiatives

Use established criteria to determine the appropriateness of the admission and to determine medical necessity of hospital stay forinpatients refer cases not meeting admission or continued stay criteria to the physician reviewer and appropriate administrative staff as directed

Assisting outPatients in setting specific measurable achievable realistic and timebound SMART goals for selfmanagement teaching them how to do selfmanagement tasks and reporting abnormal findings to their physician team

Participate in process improvement activities related to case management practice and incorporates the research process into clinical practice through communication application evaluation of research findings as well as through participation in research activities relevant to area of expertise

Participate and represent care management in relevant committee meetings eg long stay review Clinical Guideline Development Length of stay reduction work groups and staff meetings

Minimum Education Required

Bachelor's Degree in Nursing required.

Professional Certifications Required

Current licensure as a professional registered nurse. 5 years minimum clinical nursing experience following licensure/registration in the country of origin, to include 2 years Case Manager/case coordinator experience preferred. Demonstrated strong Oral and Written Communication Skills, Project Management, Quality Improvement, Change management, Time Management and Organizational skills are required.

Years of Experience

Minimum 6 years of applicable experience

Languages

English:Fully Proficient ; Arabic:Preferred

Functional Competencies

Due Diligence

Audit Reporting

Data Collection

Core Competencies

Excellence

Integrity

Accountability

Cybersecurity

Person-Centered Care

Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.