Sales Appointment Coordinator

This is a full-time, on-site position based in Sunrise, FL

Are you someone who thrives in a fast-paced environment and loves creating meaningful connections? Do you enjoy being a key player in driving team success? If so, we have an exciting opportunity for you!

PAY: $19.00 per hour plus monthly bonuses. Coordinators who consistently meet or exceed monthly targets will earn $50,000-$60,000 per year.

BENEFITS: health, dental & vision insurance, 15 days PTO, 401(k) program with an employer match, and more

WORK SCHEDULE: Monday-Friday 9:00 AM – 5:00 PM or 11:00 AM - 7:00 PM, plus overtime opportunities

LOCATION: 1301 International Parkway, Sunrise, FL 33323

As a Sales Appointment Coordinator, you’ll be the backbone of our in-home sales channel, ensuring our field sales agents have impactful opportunities to connect with potential customers. Your work will directly contribute personalized consultations and helping families make informed decisions.

WHAT YOU’LL DO

Connect with customers: Make outbound calls to schedule in-home consultations, setting the stage for meaningful conversations between our field agents and potential clients.

Qualify leads: Use your communication skills to determine the right fit for appointments, ensuring productive meetings for our sales team.

Collaborate for success: Partner with field agents to coordinate schedules and ensure every appointment is efficient and well-organized.

Achieve and exceed goals: Crush daily, weekly, and monthly targets while staying motivated by a culture of success.

Maintain precision: Keep our lead management systems up to date with every interaction, making sure no detail is overlooked.

WHAT MAKES YOU A GREAT FIT

Experience in a call center or customer service role? Fantastic! But if you’re a quick learner with strong interpersonal skills, we’d still love to meet you.

25+ word-per-minute typing speed

Communication is your superpower, and you know how to tailor your message to fit different situations.

You stay cool under pressure and can gracefully handle objections or challenging conversations.

Organized and detail-oriented, you ensure every task is done with precision.

Familiarity with CRM systems or appointment-setting tools? Even better!

WHY WE THINK YOU’LL LOVE IT HERE

You’ll work in an engaging call center environment, using top-notch tools to connect with people and make an impact.

Your efforts will be recognized as part of a team that values Accountability, Compassion, Customer Service Excellence, Trust, and Teamwork (we call them our ACCTT values!).

You’ll grow in a role that celebrates your achievements, offering opportunities to learn and advance in your career.

Ready to take the next step? Apply now and join a team where your contributions make a difference every single day. We’re excited to hear from you!

Make your mark. Schedule your future. Start your journey today!

ABOUT US

MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at

#LI-DNP #LI-onsite #cypressjobs

Salary Description

$19.00/hr + bonuses. Total ~$60k per year.