TITLE: SALES SUPERVISOR
REPORTS TO: STORE MANAGER/ASSISTANT MANAGER
The Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. The Sales Supervisor will support the Assistant and Store Manager in the training and development of the sales team.
COMPETENCIES:
Customer focus
Drive for results
Team player
Time management
Personal credibility
RESPONSIBILITIES:
Meet personal and store sales goals
Assist in the tracking, monitoring, and communication of business results
Develop and maintain long lasting client relationships by establishing a returning client base
Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
Satisfy company KPI requirements
Ensure that each customer receives outstanding customer service
Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
Ensure image and grooming standards are professional and reflective of the brand image
Implement and maintain all merchandising directives to company standard
Monitor organization and upkeep of both the front and back of house
Encourage associates to take ownership of their sales performance
Responsible for knowing and executing daily operations of opening and closing procedures
SALARY & BENEFITS:
$21.00/hr-$23.00/hr plus uncapped commission
Wardrobing program and a competitive discount
401(k) with an employer match
Medical, dental, and vision
Floating holidays
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