Field Access Manager Northwest, United States

Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA® (tenapanor) and XPHOZAH® (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL® (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada.

Field Access Manager

The Field Access Manager will leverage his/her account management, data analytics, and reimbursement expertise and demonstrated experience to support and facilitate timely access to Ardelyx’s products. If you’d like to help establish Ardelyx as a leading company in the biopharma industry, one that advances patient care with novel therapies that meet important clinical needs, come join us!

Responsibilities

A key component of this role is to establish collaborative relationships with Patient Services Program Partners, Field Sales, and Healthcare Providers to support patient access. Additional responsibilities will include, but not necessarily limited to, the following:

Partner with internal and external stakeholders to identify, anticipate and address patient and HCP access barriers; Implement updates/changes based on solutions generated to address barriers

Educate HCPs on access solutions for core and launch products

Collaborate with key team members such as Patient Services partners, Field Sales, and other internal stakeholders to serve as access and reimbursement expert for assigned geographies

Build strong, trust-based relationships with HCPs, Field Sales, and Patient Services partners

Create and maintain business plans to deliver effective geography-based updates to Field Sales

Monitor patient start trends in assigned geographies/plans, and collaborate with Field Sales and Patient Services partners to proactively address and mitigate challenges

Maintain and grow knowledge of national, regional, local, and account market dynamics for payors and prescribers

Grow the knowledge of hub and specialty distribution channels to understand current policies, potential future changes, and improve patient support needs

Collaborate with internal departments such as marketing, market access, field sales, patient services, to support patient drug accessibility

Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial)

Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training

Remains current on and anticipates changes in product coverage and access knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of approved materials

Understands and adapts to the changing healthcare ecosystem to customize resourcing and messaging to HCPs and HCP staff

Qualifications

B.A/B.S. required with 5 - 8 years of experience within public or private reimbursement services, healthcare operations, and/or sales or equivalent experience

Advanced degree within business or healthcare and pharmaceutical industry experience preferred

Extensive knowledge of medication access channels

Strong functional knowledge of specialty pharmacy and health insurance and benefits (i.e. Medicare Part D, commercial and Medicaid) with a demonstrated expert understanding of insurance eligibility, benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, application of financial assistance, co-pay support and free product programs

Knowledge of HCP office processes regarding patient flow, prescription flow and clinic office operations. Direct experience with GI or Nephrology products or providers preferred

Outstanding customer relationship, interpersonal, and communication skills with the established ability to effectively work with diverse audiences and influence cross-functionally

Ability to master product information to effectively represent product access and information to customers

Ability to evaluate data and identify trends, barriers, and translate into actionable steps

Excellent organizational and time management skills

Possesses integrity, work with honesty, accuracy, and attention to detail

Exemplary collaboration, interpersonal and listening skills

Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy

Knowledge of Microsoft product suite & CRM systems preferred

An understanding of the laws and regulations applicable to sales and marketing of pharmaceutical products to physicians and healthcare organizations not required, but preferred

Demonstrate strong drive, initiative, and willingness to work with a sense of urgency

Excellent written and verbal communication skills with the ability to translate and communicate technical/scientific concepts

High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues

Highly organized with a strong attention to detail

Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Work Environment:

This position reports to an Associate Director, Field Access Management

This position is field based with partial remote home office responsibilities.

This position may require up to 40-50% travel for customer visits, company meetings, conferences (dependent on area geography/size).

The anticipated annualized base pay range for this full-time position is $115,000-$155,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements.

Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.

Ardelyx is an equal opportunity employer.