Learning & Development Operations Manager

Learning and Development Operations Manager

Location: Randolph, MA (Hybrid Eligible)

Drive Growth. Build Talent. Lead Learning.

At May Institute, we're cultivating a culture of continuous learning, and we're looking for a forward-thinking Learning and Development Operations Manager to help shape how our employees grow and thrive. If you're passionate about coaching others, leading with purpose, and using data to fuel improvement-this role is for you.

What You'll Do:

• Coach and Lead Trainers: Supervise and mentor a team of trainers, building their capacity to deliver high-impact learning across multiple locations.

• Manage Training Operations: Oversee the training calendar and coordinate schedules across our school and residential programs.

• Promote Learning Culture: Design and deliver training strategies that foster ongoing development at all levels of the organization.

• Leverage Technology: Implement modern, tech-forward training solutions, including virtual and hybrid delivery.

• Monitor Quality Through Data: Collect, analyze, and report on training participation, outcomes, and satisfaction to ensure program effectiveness.

• Certify and Deliver Core Training: Become certified and lead re-certifications in Safety Care, CPR, First Aid, and AED as needed.

• Collaborate Cross-Functionally: Work closely with HR, clinical, and operational teams to align training with organizational goals.

What You Bring:

• Bachelor's degree or commensurate experience in education, training, HR, or a related field

• 2-3 years of leadership experience in training or talent development

• Proven ability to coach others, manage projects, and deliver training to diverse audiences

• Strong data analysis, communication, and tech skills (LMS experience preferred)

• Experience with or willingness to become certified in Safety Care, CPR, First Aid, and AED

Why Join May Institute:

• Professional Development: Tuition reimbursement, paid training, and certification support

• Competitive Benefits: Medical, dental, and vision coverage

• Time to Recharge: Generous PTO and your birthday off

• Financial Wellness: 403(b) retirement plan with employer match and loan repayment support

• Supportive Culture: Be part of a mission-driven team that values growth and innovation

Compensation range: $75,000-$80,000/year